At DISSHANIA by Morni Sarees & Selection, we carefully pack every order to make sure your favourite styles reach you safely and in good condition. We aim to provide a smooth and reliable delivery experience across India.
1. Order Processing
Once your order is successfully placed and confirmed, our team begins processing it.
Orders are generally processed and dispatched within the estimated timeframe mentioned on the website. Processing time may vary depending on product availability, order volume, weekends, public holidays or other circumstances.
2. Shipping Across India
We currently offer delivery to serviceable locations across India.
Delivery availability may depend on the location entered during checkout. If a particular location is not serviceable, our team may contact you using the details provided with your order.
3. Delivery Time
Estimated delivery time may vary depending on your delivery location and the availability of the product.
Once your order has been dispatched, the estimated delivery timeline will depend on the courier service and destination.
Please note that delivery may take longer during festivals, public holidays, sales, unexpected courier delays, weather conditions or other circumstances beyond our control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your order.
Any free shipping offers or promotional shipping benefits will be subject to the terms mentioned with the respective offer.
5. Order Tracking
Once your order is dispatched, you may receive shipping and tracking details through the contact information provided during checkout.
You can use the tracking information to follow the status of your shipment until delivery.
6. Delivery Address
Please make sure that your name, mobile number and complete delivery address are correct before placing your order.
DISSHANIA will not be responsible for delays, failed deliveries or additional charges caused by an incorrect or incomplete address provided by the customer.
If you need to make a change to your delivery address, please contact us as soon as possible. Address changes may not be possible once the order has been dispatched.
7. Delayed Deliveries
While we work with our delivery partners to ensure timely delivery, certain delays may occur due to circumstances outside our control.
These may include:
- Courier service delays
- Weather conditions
- Public holidays
- Festivals and peak shopping periods
- Incorrect or incomplete address details
- Remote or difficult-to-service locations
- Other unforeseen circumstances
We appreciate your patience in such situations.
8. Failed Delivery
If a delivery attempt is unsuccessful due to the customer being unavailable, an incorrect address, incorrect contact details or other customer-related reasons, the courier partner may make another delivery attempt or return the package to us.
Additional shipping charges may apply for re-shipping in certain situations.
9. Damaged Package
If your package appears damaged, opened or tampered with at the time of delivery, please contact our customer support team as soon as possible.
We recommend taking photographs or videos of the package and product and keeping the original packaging until the issue has been resolved.
10. Missing or Incorrect Items
If you receive an incorrect, incomplete or missing item in your order, please contact our support team promptly with your order number and relevant photographs/videos.
Our team will review the issue and assist you according to our applicable Return & Exchange Policy.
11. Contact Us
For questions regarding shipping, delivery or your order, please contact our customer support team through the contact details available on our website.
DISSHANIA by Morni Sarees & Selection
Nirmala Vijender Agarwal
225-2, Vohra Compound,
Jhalod, Gujarat – 389170, India
Since 2013 | Built on Trust, Driven by Style