At DISSHANIA by Morni Sarees & Selection, we take utmost care to ensure that every product is checked and packed properly before dispatch.
1. Return & Exchange Window
You may request a return or exchange within 7 days of receiving your order.
The product must be:
- Unused and unworn
- Unwashed and unaltered
- In its original condition
- With all original tags, packaging and accessories intact
2. Damaged or Wrong Product
If you receive a wrong, damaged or defective product, please contact us within 48 hours of delivery.
Please share clear photos/videos of the product and packaging with us. After verification, we will arrange a suitable replacement or refund, as applicable.
3. Products Not Eligible for Return
Returns/exchanges will not be accepted for:
- Products that have been worn, washed, used or altered
- Products damaged after delivery
- Products without original tags or packaging
- Products returned after the applicable return period
- Products purchased during a Final Sale / Clearance Sale, where specifically mentioned
4. Sarees & Traditional Wear
Minor variations in colour, print, embroidery, texture or appearance may occur due to photography, lighting, screen settings and the nature of the fabric. Such minor variations will not be considered a manufacturing defect.
5. Return Shipping
For a return due to change of mind, size preference or personal choice, return shipping charges may be deducted from the refund or may be payable by the customer.
For a wrong, damaged or defective product, DISSHANIA will bear the applicable return shipping cost after verification.
6. Refund
Once the returned product is received and inspected, the refund will be processed within 5–7 business days after approval.
Refunds will generally be made to the original payment method used for the order.
Shipping charges paid at the time of placing the order are generally non-refundable, except where the return is due to a wrong, damaged or defective product.
7. Exchange
Exchange is subject to product availability. If the requested replacement product is unavailable, you may choose another eligible product of the same value or opt for a refund, as applicable.
8. How to Request a Return
To request a return or exchange, please contact us through the contact details provided on our website and mention:
- Order Number
- Product Name
- Reason for Return
- Clear photos/videos of the product, where applicable
Our team will review the request and provide further instructions.
9. Important
Please do not send any product back without receiving confirmation from our customer support team. Unauthorised returns may not be accepted.
DISSHANIA by Morni Sarees & Selection reserves the right to reject a return or exchange if the product does not meet the conditions mentioned above.